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From general comments about our services and organisation to areas we need to improve on, we welcome all forms of feedback.
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General Feedback

If you would like to let us know something, leave a message here and we will get back to you.

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Feedback on Services

Our organisation is committed to ending youth homelessness and we become better at it with your feedback.

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Formal Complaints

If our service has made a decision that you are not satisfied with, please click here.

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Neighbourhood Feedback

If you live near a property we manage and have any feedback or concerns, please click here.

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NWYAS will be closed from Monday, 22nd December 2025 and reopening on Monday, 5th January 2026.

If you need support while we are away, please contact the following services:

  • Emergency Services 000
  • Lifeline 13 11 14
  • 1800RESPECT 1800 737 732
  • WomensLine 1800 811 811
  • MensLine 1300 789 978
  • Kids Helpline 1800 551 800
  • Homeless Hotline 1800 474 753